Funeral Service Compliance 101
Wednesday, June 16, 2021
1:00 - 2:00 p.m. EST
One (1) CEU
Presented by:
Michael Lanotte, NYSFDA Executive Director
This session will review the most frequently asked compliance questions to ensure funeral homes are providing legal and ethical service to their families.
Course Content:
- Credit card fees: what can legally be passed on to consumers;
- Advertising: what information must be displayed in print advertising;
- Designation of intentions and preplans: what should be followed at the time of death;
- Final disposition and the next-of-kin list: who has what authority;
- HR issues: addressing pregnancy in the workplace and HR compliance;
- Consumer preferences when it comes to funerals including cremation, choosing a funeral home, religion and non-traditional funerals;
- Funeral service business outlooks including opportunities, challenges, concerns and goals;
- Services available to assist funeral directors in meeting their business needs.
COST
- NYSFDA members: FREE
- Non-members: $199 per person
And remember, have everyone seeking CEUs register individually for the webinar. Please call Michelle at (518) 452-8230 if you need help with group registrations. We appreciate your assistance!
Registration for this event is closed.